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Terms & Conditions

1. Using the website

1.1 When utilizing this website, you confirm and assure that:

  1. You are at least 18 years old and your use of the Website and/or Services will not violate any applicable laws or regulations.

  2. Any registration information you provide is truthful and accurate, and you agree to maintain its accuracy.

  3. Your membership is solely for personal and non-commercial use. Using this Website or its content for purposes other than personal use is prohibited.

  4. Your personal and non-commercial use of this Website is subject to the following restrictions: (i) You may not modify any content of the Website, including public display, description, performance, sale, rental, or pricing of products; (ii) You may not decompile, reverse engineer, or disassemble the content, or (iii) Remove any copyright, trademark registration, or other proprietary notices from the content. Furthermore, you agree not to access or use this Website in any way that may harm its operation or content.

  5. You will not use any product or service available on the Website and/or Services for commercial purposes, advertise or sell any products or services, or solicit others or use any public forum for commercial purposes. You will also not use the Website and/or Services unlawfully or in a manner that harms cutechindia.com or any other person or entity, as determined by cutechindia.com in its sole discretion. If you wish to advertise your product, please contact us.

  6. You will not post, submit, upload, distribute, or otherwise transmit any software or computer files that contain viruses or other harmful components, or that may impair or damage the Website and/or Services or any connected network, or interfere with the use or enjoyment of the Website and/or Services by others.

  7. You will not engage in any form of antisocial, disruptive, or destructive acts, including "flaming," "spamming," "flooding," "trolling," "phishing," and "grieving" as commonly understood and used on the Internet.

  8. You will not delete or modify any content of the Website and/or Services, including legal notices, disclaimers, or proprietary notices such as copyright or trademark symbols and logos, that you do not own or have express permission to modify.

  9. cutechindia.com cannot guarantee that other users will comply with these rules or any other provisions of these Terms of Use. Therefore, you assume all risk of harm or injury resulting from any lack of compliance.

  10. All information, content, and materials on the Website and/or Services are copyrighted property of cutechindia.com. All trademarks, service marks, trade names, and trade dress are the property of cutechindia.com. No information, content, or material from the Website and/or Services may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without the express written permission of cutechindia.com.

  11. You acknowledge that if you access a link that leads to a website outside of cutechindia.com, the terms of use and privacy policy of that site may differ. By accessing links to other sites, you acknowledge that cutechindia.com is not responsible for those sites. cutechindia.com reserves the right to disable links from third-party sites to the Website, although it is not obligated to do so.

1.2 You explicitly comprehend and agree that:

  1. The information, content, and materials on this website and/or services are provided on an "as is" and "as available" basis. cutechindia.com and all its subsidiaries, affiliates, officers, employees, agents, partners, and licensors disclaim all warranties of any kind, whether express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  2. cutechindia.com makes reasonable efforts to display the products listed for sale on its website(s) as accurately as possible. However, cutechindia.com cannot guarantee the accurate display of product colors, textures, or details on your monitor. cutechindia.com does not warrant the accuracy, completeness, reliability, currency, or error-free nature of product descriptions or other content. While cutechindia.com strives to ensure accurate product descriptions and pricing, if an item is deemed to be priced incorrectly, cutechindia.com reserves the right to refuse the sale of that item.

  3. cutechindia.com does not guarantee uninterrupted, timely, or error-free functioning of the content, information, and materials on the website and/or services, including any third-party sites or services linked to the website and/or services. It does not warrant that defects will be rectified or that the website or the servers providing such content, information, and materials are free from viruses or other harmful components.

  4. Any material downloaded or obtained through the website and/or services is done at your own risk, and you will be solely responsible for any damage or loss of data resulting from such download to your computer system.

1.3

You hereby indemnify, defend, and hold harmless cutechindia.com's distributors, agents, representatives, and other authorized users, as well as each of the aforementioned entities' resellers, distributors, service providers, and suppliers, and all of their respective officers, directors, owners, employees, and agents, from any and all losses, damages, liabilities, and costs arising from your use of the website.

1.4

You explicitly understand that under no circumstances, including negligence, shall the company be liable to you or any other person or entity for any direct, indirect, incidental, special, or consequential damages. This includes damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from circumstances such as: (i) the use or inability to use the website and/or services; or (ii) the cost of obtaining substitute goods and services resulting from any goods, data, information, or services purchased or obtained, or messages received or transactions entered into through or from the website and/or services; or (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the website and/or services; or (v) any other matter relating to the website and/or services. 

1.5

cutechindia.com or any of the aforementioned entities' resellers, distributors, service providers, and suppliers shall be relieved of their responsibilities in the event of performance failure due to force majeure or causes beyond the company's reasonable control. These causes include, but are not limited to, acts of God, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labor disputes, riots, civil disturbances, shortages of labor or materials, natural disasters, orders of domestic or foreign courts or tribunals, non-performance of third parties, or any reasons beyond the reasonable control of the company or any of the aforementioned entities' resellers, distributors, service providers, and suppliers. You acknowledge and agree that neither the company nor any of the aforementioned entities' resellers, distributors, service providers, and suppliers are responsible or liable for (a) any incompatibility between the website and/or services and any other website, service, software, or hardware, or (b) any delays or failures you may experience with any transmissions or transactions relating to the website in an accurate or timely manner.

1.6

Some jurisdictions may not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Consequently, some of the limitations in sections 14 and 15 may not apply to you.

1.7

Each paragraph, clause, sub-clause, and provision of these terms of use is separate from each other. If any paragraph, clause, sub-clause, or provision is deemed invalid or unenforceable, it will not affect the validity or enforceability of any other paragraph, clause, sub-clause, or provision. They should be interpreted to give them their full effect, except where contrary to the law. If any provision would be void or ineffective but for the provisions of this paragraph, it shall still be valid to the extent it is not contrary to any provision of the law.

1.8

Those who access the website and/or services do so at their own initiative and are responsible for complying with all applicable laws, including local laws. These terms of use are governed by the laws of India. Any legal proceeding arising under or relating to these terms shall be subject to the jurisdiction of the courts in Delhi.

1.9

In the event of a user's breach of the terms and conditions of these terms of use, the user shall be liable to indemnify cutechindia.com promptly for all costs, losses, and damages caused as a result of such breach. Furthermore, icutechindia.com will be irreparably harmed and will not have an adequate remedy in the form of monetary damages in the event of your breach of these terms of use. Therefore, cutechindia.com shall be entitled to seek an injunction against such a breach from any court of competent jurisdiction upon request. This right does not limit cutechindia.com's ability to seek other remedies.

1.10

Any failure of cutechindia.com to exercise or enforce any right or provision of these terms of use shall not be considered a waiver of such right or provision.

2. Registration

Registration is required to complete the purchase/payment process. Every user must become a member of the site to finalize their transaction. During registration, you will need to provide personal information such as your name, email, and address, which will be securely stored. Registering as a member offers additional benefits and allows you to receive newsletters and discounts if desired.

3. Certification and Trademark

cutechindia.com does not guarantee or certify that any product is free of defects. However, most of the products offered on the cutechindia.com website have undergone the necessary compliance certification. All trademarks belong to their respective owners.

4. Insurance Policy

cutechindia.com provides transit insurance and covers the cost for any loss or damage that may occur during the transit process. Once you receive the product, it becomes your responsibility, and no further claims can be made to us thereafter.

5. Payment

The payment process at cutechindia.com is simplified and includes options for online payment through net banking and Mastercard/Visa credit cards.

6. Availability

Cutech India cannot guarantee the permanent or continuous availability of all products displayed on the site. Information regarding product availability displayed on the site is subject to change without prior notice. If a product is unavailable, our Customer Care will inform the buyer.

7. Delivery

Purchased items are delivered to the address provided by the buyer at the time of purchase. We dispatch products all over India. For non-metro areas, we recommend verifying the availability of our delivery service in your area through our customer care.

We are not responsible for any delivery delays caused by the unavailability of someone to receive the products. It is your responsibility to contact the post office or courier company to arrange for collection or delivery of products that could not be delivered due to your unavailability.

8. Dealing with Tampered Products

The product must be in its original condition as it was at the time of delivery.

The returned product should be sent with the original invoice and certifications.

Altered or damaged goods will not be accepted for return.

Here are a few important points to keep in mind:

 

  1. Return Day refers to the date when the product reaches Cutech India for return.

  2. The assessment of the repair value of the components will be conducted by Cutech India based on the investigation results. You can inquire about indicative pricing with our customer care before dispatching the product.

  3. You must include the original invoice and certificates with the returned product.

  4. We will inspect the quality and packaging of the product before confirming the return. Once accepted, you will receive a refund within 7 days.

  5. If the product fails the quality check, we can send it back to you after you pay the assessment/service cost.

9. Promo code provided by the Company

  1. Cutech India reserves the right to reject any promo code at any given time.

  2. Users may be required to provide proof of receiving the promo code.

  3. Promo codes are only valid for specific products and the use of expired codes is not permitted.

  4. Promo codes must be used within the specified time period and according to the stated limitations.

  5. Discounts provided by promo codes may not be applicable to offline payments.

10. Return and Refund Policy

Promo code provided by the Company

You have the option to initiate a return for the product you purchased from our website within a period of 7 days starting from the day you received the product. We would appreciate it if you could provide a reason for the return (applicable to direct customer purchases).

For bulk purchases, resellers, and B2B customers, the return period is 3 days from the date of delivery. All other conditions remain the same.

A refund will be issued only if the products are returned to us in their original condition, including all accessories, and with the correct invoice. Once the condition of the returned items is checked and deemed acceptable, you will be reimbursed within 7 working days.

The cost of return shipping must be covered by the individual or business customer. 

11. Cancellation by Us

We retain the right to cancel any order placed with us under the following circumstances:

  • If the requested stock is unavailable to fulfill your order.

  • If one or more products you purchased were listed with incorrect pricing due to typographical errors or inaccurate pricing provided by the vendor.

  • If the provided address or details are deemed inappropriate.

If your order is cancelled, our customer service will notify you via email, and the deducted amount will be refunded back to you.

12. Disclaimer

Upon receiving the full and final payment, we will proceed to dispatch the product you have purchased. Once the article is delivered to you, ownership of the goods will be transferred to you. From that point onward, the article will be held at your own risk, and we will not be held liable for any loss or damage incurred.

Please note that this site relies partially on software to function. While we will monitor the site, we cannot guarantee that the site or any specific feature of the site will be free from errors, consistently available, or free from viruses.

The terms outlined above will not affect any liability we may have in the following circumstances:

  • Fraudulent misrepresentation.

  • Death or personal injury resulting from our negligence.

  • Breach of any condition relating to the title or peaceful enjoyment of any goods supplied by us.

  • Any other liability that cannot be excluded or limited by applicable law, including liabilities under legislation governing the sale of goods or supply of services. 

13. Invalidity

​If any provision of these terms is found to be unenforceable, it will not affect the enforceability of the remaining provisions.

14. Copyright infringement notice

Cutech India respects the copyrights of third parties, and we have a policy to address any reports of copyright infringement in accordance with applicable regulations. If you believe that your copyrighted work has been used on cutechindia.com without authorization, please email legal@cutechindia.com, providing the details of the infringement and proof of your ownership. Please consider whether fair use, fair dealing, or any similar exceptions to copyright apply. We will promptly remove the infringing content from our website within 72 hours of receiving the notification.

15. Disclaimer of warranty

The supplier shall not be held liable for any damage, loss, or other claims, except for the replacement or reasonable maintenance of the product purchased from Cutech India. This includes, but is not limited to, direct or indirect damages, consequential damages, special damages, or exemplary damages arising from or related to the product. The supplier shall not be liable for any personal injury or damages resulting from the inappropriate use or negligence of the user in operating the product, unauthorized disassembly, repair or modification of the product by the user, problems or consequential inconvenience caused by connecting the product to third-party devices, claims or actions for damages resulting from privacy violations related to the use of the device's picture or saved data, or any other claims or losses.

Some products may have additional special features along with their regular features. The company warrants these products to be free from malfunction in materials and workmanship under normal use conditions. However, the company will not be liable for any claims for compensation due to inconvenience, loss of time, loss of profits, loss of business opportunity, loss of data, loss of goodwill, work stoppage, personal or commercial losses, mental agony, anxiety, or any personal injury or property damage resulting from the non-performance of one or more of these special features under special or critical circumstances of any nature. In such cases, the liability of the company will be limited to the cost of the product itself.

16. Notices

All notices you send us must be sent to the contact details on this site, i.e.care@cutechindia.com . We may give notice to you either via e-mail or postal address that you provide to us when making a purchase. Notice will be deemed received and properly served in 24-48 hours after an e-mail is sent or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an e-mail: the e-mail was sent to the specified e-mail address of the addressee.

Our Registered Office Address:

1/11117, Street No.9, Subhash Park, Shahdara, Near Kirti Mandir, Delhi-110032 | indiacutech@gmail.com

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